QUESTIONS & ANSWERS
Frequently asked questions
The design and build are free for selected businesses. Domain and hosting costs are separate, and ongoing services are always optional.
About your free website
Is the website really free?
Yes. For accepted applicants, the design and build of the standard website are free. You pay for your domain and hosting. The free build covers up to five core pages and one revision round.
What do I have to pay for?
You cover your domain registration and website hosting, including renewals. These prices depend on your provider and plan. Any optional services outside the free build must be discussed and agreed separately.
Why do you build websites for free?
Our business earns revenue from optional subscriptions for hosting management, maintenance, content updates, SEO, marketing, and business automations. Some businesses want that ongoing help; others do not. Buying it is not a condition of receiving the free website. A focused scope keeps the free build manageable.
Who qualifies?
Commercially active small businesses that need a focused service website or rebuild are a good fit. You should have a clear service, a way to respond to enquiries, authority to approve the site, and business information and photos you can supply. Selection considers scope and capacity, not whether you agree to buy optional services. Applying does not guarantee acceptance.
How long does it take?
Timing depends on the project, crew availability, and how quickly your content is ready. If selected, we discuss your desired launch date and agree on a schedule before building. A date is not guaranteed by applying.
What pages are included?
Up to five core pages. A common structure is Home, About, Services, Work or Service Areas, and Contact. We agree on the right pages for your business before the build starts.
Will I own my website?
Yes. You own your finished website. Your domain and hosting should be registered in accounts you control, and we help with the handoff at launch. Any third-party tools or assets remain subject to their own licenses.
Can you help after it launches?
Launch assistance is included. Ongoing updates and maintenance are outside the free build. You can ask about available support, or manage the site yourself or with another provider. There is no ongoing service contract required by The Free Website Team.
Do you build online stores?
Online stores and ecommerce are not part of this offer. The free build is for a focused small-business website with information about your services and a contact or quote-request form.
What happens after I apply?
Applications are reviewed weekly. We assess your needs against the scope and current capacity. If your business is selected, we contact you to confirm the pages, content, hosting, and next steps before work begins.
Can you rebuild my existing website and keep my domain?
Yes, selected rebuilds are included within the same five-page scope. You can keep a domain you control. We check the existing site, email, forms, bookings, and other dependencies before agreeing on a move. Platform-specific features and data do not always transfer; keep existing services active until the replacement is tested.
How do I use the free website without buying a subscription?
Choose the free-build-only route. We agree on a compatible hosting arrangement and handoff before work starts. You can manage the finished site yourself or use another provider. You remain responsible for third-party domain, hosting, and any approved integration costs; buying hosting or ongoing services from The Free Website Team is not required.
Ready for your new website?
New website or rebuild. No required subscription.
You cover your domain and hosting.